p444's Privacy Policy

1. Introduction & Scope

p444 ("we", "us", or "the platform") is a trusted online casino and betting service provider. This privacy policy describes how we collect, process, store, and protect your personal information when you use p444's website and related services.

By registering with p444, using our services, or accessing our website, you agree to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

2. Information We Collect

p444 may collect various types of information from you, as described in detail below.

2.1 Information You Provide Directly

When you create an account with p444 or use our services, you provide the following information yourself:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
• Login credentials (username and password)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Website visit times and session information
• Data obtained from cookies and similar tracking technologies
• Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases we may receive additional information about you through identity verification services or payment processors, which is cross-checked against the information you have provided us.

3. Purpose of Information Use

p444 uses your personal information for the following legitimate purposes:

3.1 Service Operation & Improvement

• Creating and managing your account
• Providing gaming and betting services without interruption
• Processing and verifying financial transactions
• Providing customer support and resolving technical issues
• Improving platform performance and user experience

3.2 Security & Compliance

• Preventing fraud, money laundering, and other illegal activities
• Ensuring age verification — services are provided only to those aged 21 and above
• Enforcing responsible gaming policies
• Monitoring platform security

3.3 Communication

• Sending important updates and notifications
• Sending transaction confirmation messages
• Responding to your inquiries and complaints
• Sending relevant promotional information (with your consent)

4. Information Sharing

p444 does not sell or rent your personal information to third parties. However, information may be shared in the specific circumstances below:

4.1 Service Providers

We work with trusted third-party service providers who perform certain functions on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These providers may only use information for the designated purpose and are bound by agreement.

4.2 Legal Requirements

We may be required to disclose information where necessary to comply with legal obligations, court orders, or government directives. In such cases we will always provide only as much information as is required.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. In that case you will be notified in advance and given the opportunity to make your choice under the new policy.

5. Cookies & Tracking Technologies

The p444 website uses cookies and similar technologies that store small text files in your browser. These are used for the following purposes:

• Essential cookies: Core website functionality, such as maintaining login sessions and ensuring security
• Functional cookies: Remembering your preferences and settings
• Analytics cookies: Monitoring platform usage and improving services

You can disable cookies through your browser settings, but this may affect the functionality of some parts of our service.

6. Information Security Measures

p444 adopts industry-standard technical and organizational measures to keep your personal and financial information secure.

6.1 Technical Security

• All data transmissions are secured using SSL (Secure Socket Layer) encryption
• Strong encryption technology is applied to stored information
• Firewalls and intrusion detection systems are regularly monitored
• Secure server infrastructure is used

6.2 Organizational Security

• Only authorized staff are permitted to access personal information
• Employees receive regular data protection training
• Data protection terms are included in agreements with third parties

However, no method of data transmission over the internet is completely secure. We strive to ensure the highest level of protection, but absolute security cannot be guaranteed.

7. Data Retention Period

p444 retains your personal information for as long as necessary. Specifically:

• Account information: for as long as your account is active and for the applicable legal period after the account is closed
• Transaction records: retained for the period required under anti-money laundering and financial regulations
• Gaming activity data: for the period necessary for responsible gaming analysis and security
• Customer support records: for a reasonable period after the relevant matter has been resolved

Once the retention period expires, information is securely deleted or anonymized.

8. Your Rights

You have the following rights regarding your information with p444:

8.1 Right of Access & Review

You may request from us at any time to find out what types of information we hold about you and how they are being used.

8.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request us to correct or update it.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations or ongoing transactions, it may not always be possible to delete certain information immediately.

8.4 Right to Object to Processing

You may object at any time to your information being used for marketing purposes and request to opt out of such communications.

8.5 How to Exercise Your Rights

To exercise any of the rights mentioned above, contact us at [email protected]. We will respond to your request as quickly as possible.

9. Protection of Minors

p444 strictly provides services only to those aged 21 and above. We do not knowingly collect personal information from any minor. If we become aware that a minor has opened an account or provided information, we will immediately close that account and delete the associated information.

If you believe a minor has provided information on our platform, please notify us immediately.

10. Changes to the Policy

p444 reserves the right to update or change this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• The updated date on this page will be changed
• A notification will be sent to your registered email
• A clear notice will be displayed on the website

Continuing to use our services after a change indicates that you have accepted the updated policy. We therefore recommend reviewing this page regularly.

11. Related Policies

This privacy policy is linked to p444's other important policies. To get a complete understanding of our services, we recommend reading the following documents as well:

• Terms & Conditions — General terms for account use and gaming on p444
• Responsible Gaming — Information on healthy gaming habits and support
• About Us — Learn about the p444 platform and our mission

12. Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. p444's customer support team is available 24 hours a day, 7 days a week to assist you in both Bengali and English.